WHERE WE SHIP
At the moment, we ship everywhere.
We offer free delivery for all orders over 50€ (excluding postage).
For orders under 50€, the shipping costs are 5.99€
Your order will be shipped from France. We aim to process all orders within 1-3 business days. Below you can view our estimated delivery times:
France 2-4 working days
Europe 4-8 working days
Rest of the world 8 - 16 working days
These are estimated delivery times that do not take into account any possible postal service delays that may occur due to weather conditions, covid-19 or public holidays.
We recommend ordering as early as possible to ensure holiday peace of mind.
We provide insured shipping with tracking number for all orders. We will email you a tracking number once your order has been shipped.
Tracking details may take 1-3 days to update.
To track your order, please use our Order Tracker .
You can also get the latest updates regarding your order by creating an account with us.
Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for delays in delivery due to circumstances beyond our control.
In the unlikely event that your delivery time exceeds 10 days, please email us directly at firstname.lastname@example.org or send us a message via the contact form and we will be happy to help.
IMPOSSIBILITY TO DELIVER
If the order is returned to FOREVEHER by POST for lack of access or addressing; recipient unknown at address; fold refused by the addressee; notified and unclaimed mail, we can either:
- return the order to you at your expense for the shipping costs
- cancel the order and refund the cost of the items to you. Shipping cost will not be refunded.
If you did not find the information you are looking for in the sections above or if you have specific questions regarding your order, do not hesitate to contact us!
We love hearing from you and are available to answer your questions and provide solutions.